Repair Tips

 

 

From time to time, it may be necessary have a repair performed on your jewelry.

At RINGS.NG, we do not offer jewelry repair services for now. However, in the event that you're in need of this service, here are several guidelines you may find helpful:

 

• Prevent Damage to Your Jewelry

Prevention is the best way to prevent the necessity of repair, so a regular inspection is the best way to minimize potentially costly repairs. You can perform a simple inspection every two to three months to ensure that the condition of your jewelry is good and prevent a small problem from becoming a big headache.

 

 

• Look for Reviews & Referrals 

When deciding on a jeweler to perform your jewelry repairs, look for reviews of their work and ask for referrals when appropriate. Furthermore, taking a few moments to ask questions of the jeweler is a wise investment that should pay off with a good jewelry repair experience.

 

 

• Jewelry Repair Pricing

When jewelry repair pricing is being quoted, it's wise to ensure that these figures are being quoted from a price book rather than off the top of someone's head. When a jeweler takes the time to publish their prices, it's clear that they have extensive experience and have thoroughly researched their investment of time and materials to complete the job correctly.

 

 

• Observe the Jewelry Take-in Procedures 
  A clear description of how an item is to be repaired is the key to a successful repair. Closely observe the jewelry take-in procedure when the repair is being explained. The issues with each piece being repaired should be well documented using descriptions and drawings to ensure that the repair will be done correctly the first time. 

 

 

 

• Inspect Your Jewelry at Pickup 
  When picking up your jewelry, it's important to thoroughly inspect the work performed. Before accepting the piece of jewelry, first make sure that it is the correct item. Next, make sure that the repair was performed as requested. Lastly, ensure that the entire piece was cleaned and polished. After all, this should be the expectation of every professional jeweler that performs jewelry repair.