The average processing time for orders is 10-15 working days. We only begin to process your order after receipt of at least 70% deposit. For orders outside of Lagos, particularly if payment is being made via international wire, such orders will be processed only after payment has been confirmed. You will receive a shipment confirmation email when the order has shipped. This mail contains a tracking number so that you can track your order and know the exact location in real-time.
All orders are shipped via FedEx or DHL Express and are signature-only shipments, so please ensure someone is available to sign for your package. You can also opt to pick up at our office. We do not ship on weekends or public holidays.
Delivery is free to all locations within Nigeria. International orders will require a shipping fee between $30-$50 depending on the region. Please note that should duties apply in your home country, the receiver will be responsible for that.
You will receive a call from the courier company prior to delivery. Failure to reach the customer on the phone may warrant a re-scheduled delivery after which the package will be taken back to their nearest office where it can picked up at your convenience.
LIFETIME MANUFACTURER WARRANTY
At Zavandi, we stand behind our products and warrant that all items will be free from manufacturing defects for the lifetime of the products.
If you believe your item has a manufacturing defect, we invite you to please return it to us for inspection by our production team. If we determine your purchase is damaged due to a manufacturing defect, we will repair the product or, if we deem appropriate, replace it. If the item is no longer available, we may, at our discretion, replace with a similar design of your choosing.
If we determine that the damage is not caused by a manufacturing defect, then we will notify you immediately and let you know if repair services are available at a fee or otherwise.
Please note that slight irregularities and variations in craftsmanship or natural characteristics, or internal inclusions, visible or otherwise, in colored gemstones are unique and individual to each item. These characteristics are considered as part of the character of the item, and are not considered a defect.
For more details on our warranty policy, click here.
Get to the nearest ring store where you can have your finger sized by a professional jeweler. This is the most accurate method to get to know your ring size.
Our store is located at 31A, Isaac John street, Ikeja G.R.A (opp. Protea Hotel)
We realise that not all our customers can find time to come to our store to have their fingers professionally sized.
So guess what? We can also ship you a free ring sizer. How cool is that???
- You can request that we send you a ring sizer set. It’s a collection of plastic rings, usually ranging from U.S. size 4 to 13, in half-size increments. Simply try on the rings till you find the one with the most comfortable fit that slides on and off easily.
- Just incase what you have is one of your lady's fashion ring, we can send you a free sizing stick instead. With a sizing stick, you can determine the size of any of her existing rings.
Simply slide the rings on the stick till you find the one with the most comfortable fit that slides on and off easily.
If you'd like to request to have a free ring sizer shipped to you, please call 08099500022. Shipping fees apply.
Select a ring that properly fits the intended finger.
Measure the INTERNAL diameter of the ring.
Find the corresponding size using our size conversion chart.
PPS: If you need to surprise your lady, and you need some guidance confirming her accurate finger size, feel free to contact us on +2348099500022. A member of our team will be on board to assist you!
Women’s most common ring sizes: 5 - 8
Women’s average ring size: 7
Men’s most common ring sizes: 8 - 12
Men’s average ring size: 10